Manufacturer Warranty

1 Year RTB Warranty (from date of purchase)

Terms of manufacturer warranty are provided with the product. Please contact Primary Technologies in the first instance regarding any Warranty Requests either via email orders@primarytechstore.co.uk or by contacting us on 01303 847390. If we cannot solve your problem, we will refer you to the manufacturer for further assistance.

Where our standard delivery service has been selected we aim to dispatch your goods from our warehouse within 5 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have despatched your order.

We do everything we can to meet the delivery times specified. However, Primary Technologies (S.E.) Ltd cannot be held responsible for any delays caused by Royal Mail or by factors beyond the control of Primary Technologies (S.E.) Ltd, such as adverse weather conditions.